Choji Chews Shipping Policy🐾 

Thank you for shopping with Choji Chews! We’re committed to getting our tail-wagging treats to you as quickly and safely as possible. Below you’ll find everything you need to know about how we ship your orders.

 

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📦 Processing Times

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All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information as soon as your order ships.

 

Please note: During product launches, sales, or holidays, processing times may be slightly longer.

 

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🚚 Shipping Rates & Delivery

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We currently offer standard shipping via USPS, UPS, or FedEx based on your location and the size of your order.

 

• Standard Shipping (3–7 business days): Rates calculated at checkout

• Free Shipping: On all orders over $50 (U.S. only)

 

 

We only ship within the United States at this time. Stay tuned—we’re working on expanding our pack!

 

 

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🐶 Warm Weather Warning

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Since our treats are made with real, natural ingredients, they can be sensitive to heat. If you’re in a hot climate or ordering during summer months, please bring your package inside quickly to keep your pup’s snacks fresh and safe.

 

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📍Shipping Address Accuracy

 

Please double-check your shipping address before placing your order. We are not responsible for packages lost due to incorrect or incomplete addresses.

 

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❗Lost or Damaged Packages

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If your package is lost or arrives damaged, email us within 7 days at treats@chojichews.com with your order number and photos (if applicable). We’ll make it right!

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🐾 Questions?

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We’re here to help! Reach out to our team at hello@chojichews.com anytime with shipping questions or order concerns.

 

Thank you for being part of the Choji Chews pack!